Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
6.0/10
Guest rating
Rooms
7.6
Location
7.8
Service
7.4
Dining
6.4
Guest reviews
6.0/10
based on 5 reviews
Margaret
United States of America,
March
2025
5.4/10
My stay at Kagetsu Highland Hotel was enjoyable with its beautiful surroundings and comfortable rooms, though the dining options could use some improvement. The shuttle service made getting around easy, yet I found the selection of pasta dishes somewhat limited. Overall, a relaxing experience with a few areas to enhance.
Rooms
8.0
The room I stayed in was spacious and had a cozy atmosphere that made me feel right at home. The amenities were well thought out, adding to my comfort.
Service
9.0
I found the staff to be friendly and eager to help whenever I had questions. The shuttle service was particularly convenient and timely, making my travels easy.
Location
8.0
Set against picturesque scenery, the hotel’s location offered stunning views that I thoroughly enjoyed. It was also quite accessible, making it easy for me to explore the area.
Dining
6.0
While the dining experience was pleasant, I was hoping for a wider variety of pasta dishes. The food was decent but didn’t fully meet my expectations.
Facilities
7.0
The hotel provided excellent facilities, especially the shuttle service that simplified my excursions. However, I felt there could be more recreational options available.
Albert
United States of America,
January
2025
7.0/10
My stay at Kagetsu Highland Hotel in Fukushima was refreshing, especially with the beautiful views from my room. However, I wish the dining options had more variety. 🏞️
Rooms
9.0
The room had stunning views of the mountains, and the decor was both elegant and comfortable. I felt right at home during my stay.
Service
8.0
The hotel's staff were very attentive and quick to assist with any requests I had, making my stay enjoyable.
Location
7.0
The location is picturesque, surrounded by nature which made my morning walks good, although it was a bit remote for quick city access.
Dining
6.0
While the dining options were good, I felt there were limited vegan choices available, which would have enhanced my experience significantly.
Facilities
8.0
The shuttle service was efficient and made it easy for me to explore the nearby areas without any hassle.
Michael
United States of America,
December
2024
5.8/10
My stay at Kagetsu Highland Hotel was quite pleasant, although the dining options could use a bit more variety. The room was spacious and comfortable, but the service was sometimes a bit slow. Overall, I had a relaxing experience surrounded by beautiful nature.
Rooms
8.0
My room was spacious and well-appointed, providing a very comfortable stay.
Service
6.0
The staff were friendly and helpful, although I experienced a little delay in service at times.
Location
9.0
Nestled in nature, the hotel's location was absolutely amazing and provided a peaceful retreat.
Dining
5.0
While I enjoyed the homemade muffins, I felt that the dining options were somewhat limited.
Facilities
7.0
I appreciated the shuttle service, which made exploring the area much easier.
Mary
United States of America,
December
2024
5.8/10
I had a pleasant stay at Kagetsu Highland Hotel with stunning views and good hot wok dishes, though the room layout felt a bit cramped at times.
Rooms
6.0
The room was cozy with beautiful views, but the layout was a bit tight for comfort.
Service
8.0
The staff was friendly and attentive, making me feel welcomed throughout my stay.
Location
7.0
Conveniently located near scenic spots, I enjoyed exploring the surrounding area.
Dining
9.0
The hot wok dishes were really good. I especially loved the freshness of the ingredients used.
Facilities
6.0
The shuttle service was efficient, making it easy to get around, though I wished there were more amenities on-site.
Patrick
United States of America,
November
2024
6.4/10
I had a pretty nice stay at Kagetsu Highland Hotel, though it wasn't without its hiccups. The room's comfortable vibe made it easy to relax, but I did find the service a bit hit or miss at times. The location was excellent for exploring the area, and the food was enjoyable overall, but there could be improvements in some dining options.
Rooms
7.0
My room had a cozy design that made it feel homey, and the amenities were solid, but I wish the bathroom had more updated features.
Service
6.0
The staff was friendly when I needed help, but there were times when I had to wait a bit longer for assistance than I would like.
Location
8.0
The hotel's location is prime for sightseeing, making it easy to get around and see the sights without much hassle.
Dining
6.0
Dining options were decent, with some tasty dishes, but I feel like there could've been a bit more variety and flair in the menu.
Facilities
7.0
The hotel offered a shuttle service that was super handy for getting around, but I think having more options for facilities would enhance the stay.